Refund Policy
Last updated: September 25, 2026
Because Maratech products are digital and delivered instantly, we generally do not offer refunds once a file has been downloaded. We want you to be satisfied with your purchase, so please reach out if something isn't right.
When we do offer a refund
- The file is corrupted, missing, or significantly different from its description.
- You were charged more than once for the same order.
- You contact us within 7 days of purchase and have not yet downloaded the file.
How to request a refund
Contact us through our contact page with your Gumroad receipt (or the email address you bought with) and the reason for your request. We aim to respond within 2 business days.
Processing
Approved refunds are issued through Gumroad back to your original payment method, usually within 5–10 business days depending on your bank or card issuer.